Juggling Twitter IDs: How Many Handles?

hampton_2008Forgive me for not writing about Twitter for some time. Hopefully this quick post will remedy that failure.

I want to talk a bit about why I have a bunch of Twitter handles, and how I use them. I’m also interested in whether you have multiple handles, and why.

I use several handles to focus on specific issues and to build community. I also have split handles to separate elements of my professional and political life. Here’s a brief rundown:

“Me.” My first and most-used handle is simply @adriehampton. I use this identity almost 24-7 from Web, Tweetdeck and my smart phone by mobile Web and text.

Politics. Now that I’m running for the House of Representatives, I’m using the handle @Adriel4Congress with campaign staff to update during the day while I’m at work, to use during work breaks outside the office, and to keep some insider tweets of my main stream. It also allows me to parse out my main handle during the day as a non-campaign identity. In addition to that “political me,” I created @CA_10 to retweet tagged campaign activity, @TheFakeJoeBiden to retweet tweets about Democrats and for general hijinks. I also recently created several handles to push a short-term political agenda.

Community building. One of my favorite handles is @govwiki, which retweets the tag #gov20. This handle allows folks from across the government community to see what their peers are talking about and to find others they may want to follow and collaborate with.

Official activity. I use #pilife-tagged tweets to talk about my job as a City Attorney investigator, and I also help manage the City Attorney’s Office handle, @SFCityAttorney.

How about you? Do you have multiple handles, and how do you use them?

Adriel Hampton

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How has GovLoop Helped You?

govloopsquareLess than a year into its existence, Steve Ressler’s GovLoop has blasted past the 10,000 member mark, uniting federal, state and local government employees across the nation and the world.

I run out of fingers counting the great ways that GovLoop has helped my career since I joined up last summer just before the 1,000 mark. So I wanted to ask, how has GovLoop helped you?

In my case, contacts forged through GovLoop have helped me launch a radio show, forge a leadership role in government reform through technology, and move my agency into the social media arena.

GovLoop has cut through traditional barriers between agencies, career and political employees, civil servants and contractors, and has fostered incredibly valuable cross-agency collaboration. For  example, my agency, the San Francisco City Attorney’s Office, was able to borrow lessons learned by Massachusetts to quickly launch an official Twitter presence. I have also been able to meet and speak with other local, state and federal officials to discuss best practices in social media outreach and internal policymaking.

Ressler, who co-hosts Gov 2.0 Radio with me, created this network using Ning and literally his own pocket money. It is a great and powerful testimony to the amazing productivity unleashed through new zero-cost communications and a progressive outlook towards government reform.

I want to personally thank Steve for his leadership, and ask again, how has GovLoop helped you?

Air Force Public Affairs on Gov 2.0 Radio

Guest post by Steve Lunceford.

afpadudeThe U.S. Air Force is doing some fantastic work around the integration and use of social media to communicate with its airmen, recruits and other citizens. Earlier this year they made a splash in Wired and other publications with a “AF draft blogging engagement guide” and followed that up in April with the official release of the Air Force Social Media Handbook.

This week, Alan Black (@AFPADude on Twitter), Chief for Public Affairs Force Management for the USAF, joins Gov 2.0 Radio to talk about why social media is playing a bigger role in the Air Force’s communications efforts. Having met with Alan at lunch recently, and knowing his personal passion for the topic, it promises to be a great hour, so don’t miss it!

Your hosts this week will include myself (Steve Lunceford ), Adriel Hampton and Steve Ressler , with Meghan Harvey producing. Also check out Alan’s newly launched blog, The Black Vector, and the video launch for the Air Force’s Social Media Handbook.

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Steve Lunceford is the creator of GovTwit, an online directory of government, industry and academia using Twitter and other social networks to share information about Government 2.0.

Monday Night Radio With Andrea Baker and Liz Rosas

liz-rosasandrea-bakerJoining us for a post-Easter Sunday edition of Gov 2.0 Radio on Monday night (8/11 eastern) are two awesome women making social media and e-governance happen out in the big wide world offline. I’ll be hosting with Steve Lunceford of GovTwit and Steve Ressler of GovLoop.

I recently had the pleasure of meeting Liz Rosas, e-Gov program manager for the County of Santa Clara, at the O’Reilly Media Web 2.0 Expo in San Francisco. Liz is also a member of the Federal Web Managers Social Media Subcouncil (and we’ll forgive her unfortunate school of choice, Stanford). She’ll join us from her home in the San Francisco East Bay.

Andrea Baker is a Renaissance woman, geek grrl and director of Enterprise 2.0 for Beltway-based Navstar Inc. She’s also a Gov 2.0 junkie and has worked with the federal government since 1994. Andrea joined us briefly from South by Southwest last month for our Gov 2.0 Radio demo show, and she’ll be back talking about  internal solutions for agencies looking at Web 2.0.

“With all the social media buzz about using tools that make government more transparent, we must not forget how Enterprise 2.0 solutions for business are increasing in successful case studies,” Andrea said. “It’s not about doing something new for the sake of new, but its about considering open source solutions as cost effective productivity tools.

“The tools are also social in nature and as the business community adopts them, old ways of doing business are replaced. The infusion of new business practices increases the transparency of work accomplished.”

Be sure to tune in!

SF City Attorney Joins Twitter

dennis-2008Around lunchtime today, the San Francisco City Attorney’s Office soft launched an official Twitter account for City Attorney Dennis Herrera.

The policy development behind the launch is an example of Government 2.0 collaboration in action. I assisted in the effort, researching and discussing social-media-for-governance pitfalls and promise with media, outreach and IT strategists in-house and in other local, state and federal agencies.

The City Attorney’s Office then decided to pattern its official Twitter handle after successful accounts run by public servants in the State of Massachusetts. Instead of inventing a policy from scratch, we borrowed liberally from Mass., particularly focusing on the account for Mass. Attorney General Martha Coakley.

The office sees Twitter as a communications channel that allows City Attorney Herrera’s work for the citizens of San Francisco to reach folks who might not regularly visit the City Attorney’s Web site, and for the office to communicate more informally than through the official City site. Twitter is envisioned as an expanded media and outreach effort, not a replacement for any existing services. Final policies for the account will closely mirror those of AG Coakley’s office.

I am assisting the City Attorney in official social media strategy, and helping run the account along with Matt Dorsey and Jack Song from communications. Only City Attorney Herrera will tweet in the first person from the account.

In the soft launch, the office tweeted about Prop. 8 news coverage, efforts by the City Attorney related to women’s health care and tenant protections, and said hello to Stephen Collins, a social media adviser from Australia, and to Debra Bowen, California’s trailblazing Secretary of State.

Please check out the City Attorney account, and continue to encourage your officials – whether your bosses or your representatives, to get active in social media. Onward and upward!

Gov 2.0 Uber Men Jeffrey Levy & Ari Herzog, Live

jeffrey_levyari_herzogThe Government 2.0 movement – revolutionizing government service through technology, collaboration and transparency – is taking off, big time.

Join us Sundays at 2/5 p.m. Eastern, as we discuss this peaceful revolution with world leaders on the subject.

This week, we’ll be talking about Web-based activism, new efforts by government Web managers to open up their thinking to the populace at large, and two great recent events, Gov 2.0 Camp and Web 2.0 Expo.

Jeffrey Levy of the Federal Web Managers Council will join us, along with Web 2.0 strategist Ari Herzog. I’ll be co-hosting with Steve Lunceford of BearingPoint and Steve Ressler of GovLoop.

We welcome your calls to (347) 539-5704 during the show!

For more on the Gov 2.0 tribe, check out these great Twitter resources: WeFollow Gov 2.0 & GovWiki.

Calling Out a Couple of Gov 2.0 Social Media Rockstars

img_1931I’ve been doing a lot of research over the past several months about social media for governance. In that time, I’ve seen many efforts to reform government communications – some mediocre, some good, and some great. Using the wide-open Web in a government setting is a scary proposition for most, with the dual hurdles of complex bureaucracy and a senior leadership generally unimpressed by and uninitiated in social networking.

So, I want to take a moment here to praise the work of two gals making social media work in a governmental outreach setting:

Lovisa Williams, who I met in person on Monday in San Francisco, is a leader in Second Life and In Real Life. Not only is a she a constant encouragement to Gov 2.0 doers on Twitter, she’s active in virtual world cross-border community building and in developing social media policy and strategy for the U.S. State Dept. Lovisa, rock on! (I especially love that Lovisa’s a talker who actually gives me a run for my money :-).

Sarah Bourne, the chief social media strategist for the state of Massachusetts, has done great work establishing outreach posts and listening stations for state officials on social media sites. I also appreciate that Sarah and her state post their policies openly in an easily replicable form. For example, here’s how the Mass. Attorney General uses Twitter:

  • The AGO’s use of Twitter is intended as one-way communication with any who elect to watch or follow our Twitter feed.
  • We follow people back who follow us.
  • Twitter is one of the many ways we’re using to connect residents with their government.   We’ll review and update Twitter as much as possible as we monitor and maintain many other channels of feedback, outreach and engagement.
  • The AGO will not respond via Twitter to press inquiries, consumer complaints, or other constituent matters.  For instructions on appropriate methods for contacting the Office, please visit the Contact Us page of the AGO website.

These two daring ladies are hardly alone. Who are your favorite Gov 2.0 doers?